AI-driven, all-in-one
WhatsApp solution
Marketing outreach + intelligent support — so WhatsApp isn’t just a chat channel, but the engine of your business growth.
SigFollow’s signature features
Every capability grew out of years of serving customers — and all of it exists to solve our partners’ real needs.
WhatsApp Business Cloud API
Official Meta WhatsApp Cloud API integration — host the full range of WhatsApp ecosystem capabilities in one place, lifting asset management and operational efficiency.
Intelligent service desk
A professional agent workbench where human and AI agents work side by side; inbound messages are intelligently routed and dispatched by scenario and user intent.
Audience management
Profile, segment, and tag users from their behavioral history; filter and qualify leads by tag to lift marketing conversion.
Local knowledge base
Upload documents to build a private, organization-specific knowledge base that backs your AI agents in conversations — turning AI into an expert on your business, fast.
AI tool calling
Built-in tools include handing off to a human agent, tagging users, and taking notes; a custom-tool entry lets AI agents take part in your business like real employees.
AI-managed templates
Hand template operations to a dedicated template-ops agent: when a template’s quality drops, AI automatically creates a scenario-fit replacement — safeguarding both marketing efficiency and account health.
Onboard in three steps
Every step happens inside SigFollow — no integration code to write, and the whole setup takes about five minutes.
Connect your WhatsApp Business account
An admin clicks to launch Meta’s embedded signup flow; once authorized, create a WABA account directly in SigFollow.
Simple configuration
With SigFollow’s clean, efficient admin console, a few simple steps are all it takes to create agent accounts, configure AI agents, set up inbound message routing, and more.
Go live
With our built-in stats and analytics, monitor your operation in real time and dynamically adjust strategies, scripts, and templates to keep pace with business growth.
Ready to make WhatsApp a reliable customer channel?
We’ll review your needs together and tailor the right solution for you.