Local knowledge base
Upload your own documents so AI agents answer from your real materials. With RAG retrieval, the AI pulls the most relevant content from product manuals, service terms, and internal handbooks to ground its replies.
Core capabilities
Upload and go
In just a few simple steps, upload your organization’s existing files to build a knowledge base. Supports a wide range of common file formats.
General intelligence + specialized knowledge
The LLM combined with a smart Agent provides general understanding and reasoning, while the knowledge base adds your organization’s specific product, process, and policy information — together they make AI agents both smart and deeply informed about your business.
Traceable reasoning
Every time the AI calls the knowledge base, the system logs the matched document chunks and retrieval process. Admins can review the full call history to evaluate knowledge base quality and continuously improve it.
Secure and in your control
A knowledge base is an organization-owned library. An AI agent can only retrieve from the knowledge bases you explicitly authorize — clear, controllable boundaries.
Update content, answers follow
When your business changes, simply update the content in the knowledge base — no changes to the AI agent’s configuration required — and the service flow updates immediately.
Make AI an expert on your business
Teach it once, and it serves your customers intelligently from then on.